Three agents, one shipment
Not a dashboard you watch. A team that watches for you.
Monitoring Agent
See disruption before it happens
Flags ETA drift and dwell-time anomalies against each lane's own history, before a slot is missed.
Escalation Agent
Weigh it, don't spam it
Escalates on a ladder: nudge, alert, auto-escalate. Judged by severity, not blind rules.
Orchestrator
Decide without delay
Scores every exception for severity and stays the single source of truth for shipment status.
Working as your own team
Eight capabilities, one team you don't have to manage.
Real-Time Monitoring
Tracks every shipment end to end, including dwell time at consolidation centers.
Preemptive Alerts
Flags problems before they cause a delay, not after.
Escalation Agents
Escalates by severity and pattern, so the team hears what matters.
Adaptive Agents
Learns from the team's own decisions and re-tunes its thresholds.
Analyze Past Interactions
Builds a memory of the supply chain so patterns are visible instantly.
Connect and Communicate
Keeps carriers, vendors, and OEMs aligned through one channel.
Full Audit Trail
Every action logged automatically, for visibility and accountability.
Human-in-the-Loop
Automation with a person able to step in on every escalation.
The intelligence layer on TrackAware
Sens AI reads TrackAware's shipment data like a coordinator would, then follows through with carriers automatically.
Data. Judgment. Action.
Three things have to be true at once for automation to be trustworthy.
Data
Every milestone tracked against the lane's own history, not a generic SLA clock.
Judgment
Severity and precedent, not blind rule-matching.
Action
Carriers contacted, supervisors alerted, every touchpoint logged automatically.
How Sens AI catches a gap
Milestones come in
Pickup and handoff scans arrive as raw EDI data, same as always.
Monitoring Agent compares
Every scan gets checked against how that lane normally behaves.
A silent gap gets flagged
A stall before main carriage, or customs scans that never log.
Escalation Agent acts
Nudge, alert, or auto-escalate, judged by severity, logged either way.
~15%
reduction in logistics costs from real-time supply chain visibility
Source: McKinsey
up to 25%
reduction in demurrage and detention costs from proactive shipment visibility
Source: industry supply chain visibility studies
An extra coordinator that never sleeps
| Watching a dashboard | Sens AI |
|---|---|
| A person has to notice the gap | The agent flags drift against the lane's own history |
| Every miss gets the same alert | Escalation judged by severity and precedent |
| Follow-up is manual, easy to drop | Carriers and OEMs contacted automatically, replies logged |
| Status lives in someone's inbox | One orchestrator, one audit trail, one source of truth |
Ready to see the gap before it becomes a delay?
Talk to us about running Sens AI alongside your existing TrackAware setup.
Request a Demo